Return Policy


At Gleetar, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return under the conditions outlined below.

Return Eligibility

Products are eligible for return if:

  • Returned within 7 days of delivery

  • Unused and in original packaging

  • Not damaged or altered

  • Accompanied by proof of purchase

Products not eligible for return:

  • Used or opened cosmetic products

  • Damaged items due to misuse

  • Clearance or discounted items (unless defective)

Refund Process

Once your return is received and inspected:

  • Approved refunds will be processed within 7–10 business days

  • Refunds will be issued via original payment method

Shipping fees are non-refundable unless the product was defective or incorrect.

Damaged or Wrong Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos as proof.

Contact for Returns

Address: Shop-111, House-16, Ground Floor, Genetic Plaza, Dhanmondi, Dhaka-1209
Phone: 01733991257
Email: hasibbin999@gmail.com